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british essay style A major change that has occurred in the Western family is an increased incidence in divorce. Whereas in the past, divorce was a relatively rare occurrence, in recent times it has become quite commonplace. This change is borne out clearly in census figures. For example thirty years ago in Australia, only one marriage in ten ended in divorce; nowadays the figure is more than one in three (Australian Bureau of Statistics, 1996: p.45). A consequence of this change has been a substantial increase in the number of single parent families and how to Istituto, the attendant problems that this brings (Kilmartin, 1997) . Writing Roedean! An important issue for a speech Istituto Marangoni sociologists, and indeed for all of society, is why these changes in marital patterns have occurred. How To Write Essay! In this essay I will seek to critically examine a number of write essay Istituto, sociological explanations for the #039;divorce phenomenon#039; and also consider the social policy implications that each explanation carries with it.

It will be argued that the best explanations are to be found within a broad socio-economic framework. One type of explanation for rising divorce has focused on changes in laws relating to marriage. For example, Bilton, Bonnett and Jones (1987) argue that increased rates of divorce do not necessarily indicate that families are now more unstable. It is possible, they claim, that there has always been a degree of marital instability. They suggest that changes in the law have been significant, because they have provided unhappily married couples with #039;access to a legal solution to pre-existent marital problems#039; (p.301) . Bilton et al. therefore believe that changes in divorce rates can be best explained in terms of changes in the legal system. Of Essay Writing Hermon! The problem with this type of explanation however, is how to essay Istituto Paris, that it does not consider why these laws have changed in the first place. It could be argued that reforms to family law, as well as the increased rate of divorce that has accompanied them, are the Roedean School, product of more fundamental changes in society.

Another type of explanation is one that focuses precisely on these broad societal changes. For example, Nicky Hart (cited in Haralambos, 1995) argues that increases in divorce and marital breakdown are the result of economic changes that have affected the how to write Istituto Paris, family. One example of these changes is the raised material aspirations of families, which Hart suggests has put pressure on both spouses to become wage earners. Women as a result have been forced to books Saxion of Applied Sciences become both homemakers and economic providers. A Speech Essay Paris! According to Hart, the contradiction of these two roles has lead to conflict and this is the best thinking University of Applied, main cause of marital breakdown.

It would appear that Hart#039;s explanation cannot account for all cases of divorce - for how to Istituto example, marital breakdown is liable to occur in families where only the husband is working. Nevertheless, her approach, which is to relate changes in family relations to broader social forces, would seem to be more probing than one that looks only at legislative change. The two explanations described above have very different implications for social policy, especially in relation to how the problem of increasing marital instability might be dealt with. Write Essay School! Bilton et al. (1995) offer a legal explanation and hence would see the solutions also being determined in this domain. If rises in divorce are thought to be the consequence of liberal divorce laws, the obvious way to stem this rise is to make them less obtainable. This approach, one imagines, would lead to how to write essay Paris a reduction in divorce statistics; however, it cannot really be held up as a genuine solution to the problems of marital stress and breakdown in society.

Indeed it would seem to be a solution directed more at symptoms than addressing fundamental causes. Furthermore, the experience of methods of essay writing Mount, social workers, working in the area of family welfare suggests that restricting a couple#039;s access to divorce would in some cases serve only to exacerbate existing marital problems (Johnson, 1981). In those cases where violence is involved, the consequences could be tragic. Apart from all this, returning to more restrictive divorce laws seems to be a solution little favoured by Australians. (Harrison, 1990). Hart (cited in Haralambos, 1995), writing from a Marxist-feminist position, traces marital conflict to essay Marangoni Paris changes in the capitalist economic system and their resultant effect on the roles of men and how to essay School, women. It is difficult to know however, how such an essay Paris analysis might be translated into practical social policies. This is because the Hart program would appear to require in the first place a radical restructuring of the how to in essay, economic system. Whilst this may be desirable for some, it is not achievable in how to write a speech Istituto Paris, the present political climate. Of Essay Writing Northfield Mount! Hart is right however, to suggest that much marital conflict can be linked in a speech essay Istituto Marangoni Paris, some way to the economic circumstances of families. This is be critical in essay School, borne out in write Marangoni Paris, many statistical surveys which show consistently that rates of divorce are higher among socially disadvantaged families (McDonald, 1993). This situation suggests then that social policies need to be geared to providing support and security for these types of families.

It is little cause for optimism however, that in recent years governments of all persuasions have shown an increasing reluctance to fund social welfare programs of this kind. Writing Wandsworth College! It is difficult to offer a comprehensive explanation for the growing trend of how to write a speech, marital breakdown; and it is persuasive Lord, even more difficult to Istituto Marangoni find solutions that might ameliorate the problems created by thinking of Applied it. Clearly though, as I have argued in this essay, the how to write Istituto Marangoni, most useful answers are to be found not within a narrow legal framework, but within a broader socio-economic one. Of Essay Northfield! Finally, it is worth pointing out that, whilst we may appear to be living in write a speech Istituto Marangoni Paris, a time of increased family instability, research suggests that historically, instability may have been the norm rather than the exception. As Bell and Zajdow (1997) point out, in the past, single parent and write fashion articles Istituto Marangoni Milano, step families were more common than is assumed - although the disruptive influence then was not divorce, but the premature death of one or both parents. A Speech Istituto Paris! This situation suggests that in studying the modern family, one needs to employ a historical perspective, including the possibility of best Saxion University Sciences, looking to the past in searching for ways of dealing with problems in the present.

Australian Bureau of Statistics (1996). Divorces, Australia . Canberra: Australian Government Printing Service. Bell, R. and G. Zajdow (1997) Family and household. In R. Jureidini, S. Kenny and M. Poole (eds). Sociology: Australian Connections . St Leonards. NSW: Allen and how to a speech Marangoni Paris, Unwin.

Bilton, T., K. Bonnett and P. Jones (1987). Introductory Sociology , 2nd edition. London: MacMillan. Haralambos, M. (1995). Sociology: Themes and Perspectives , 3rd edition. London: Bell and Hyman.

Harrison, M. (1995). Grounds for divorce. Family Matters . No 42 pp 34-35. Be Critical In Essay School! Johnson, V. (1981). The Last Resort: A Women#039;s Refuge . Ringwood: Penguin. Kilmartin, C. (1997). Children divorce and one-parent families. Family Matters . No. 48. How To Write Marangoni! ( Available On-line ) McDonald, P. (1993).

Family Trends and Structure in Australia . Australian Family Briefings No 3. Melbourne: Australian Institute of Family Studies. Problems? Questions? Comments? Please provide us feedback.

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JetBlue Management Case Study Essay. JetBlue: Managing the Future. In the airline industry, few players have managed to essay Istituto build a unique brand identity and achieve brand differentiation. JetBlue, however, has done so by articles Istituto Marangoni taking up the niche position of a low-cost provider that also offers a top-notch experience that legacy airlines don’t deliver. JetBlue will maximize opportunity by maintaining its theory of the business and how to essay Istituto incorporating innovation as a core value through entrepreneurial management of resources resulting in new strategy. David Neeleman’s vision is to writing articles Lord Wandsworth College create a new kind of airline; one that would leverage technology for safety, efficiency and how to essay Istituto Paris a commitment to their customers. Neeleman was convinced that his commitment to innovation in management, policies, and technology would keep the planes full and fashion Marangoni moving. JetBlue’s goal is to how to a speech Paris give customers exactly what they want in how to writing The Village School the form of an innovative product delivered by friendly crew members that believe in write Marangoni high quality service. Neeleman states in Innovator’s DNA that his strengths, “is an ability to look at a process or a practice that has been in place for how to be critical in essay writing School, a long time and ask myself, ‘Why don’t they do it this other way?’ And some times I find myself thinking the answer is so obvious that I wonder, ‘Why has no one else ever thought of this before?’” (Dyer, Gregersen, Christensen 76).

Neeleman is convinced that commitment to innovation regarding management, policies, and technology would keep airplanes full and moving. It is the theory of the business to provide high-class, convenient, and efficient service to their customers and an enjoyable, productive environment for JetBlue’s employees. Neeleman’s innovative personality as CEO has enabled JetBlue to write essay Istituto Paris create brilliant ideas such as the e-ticket system that provides consumers with incentives to reserve and purchase tickets from the company’s website. JetBlue knows that changes throughout the industry occur continuously due to competitive imitation from other companies and through technological advances. Northfield Hermon? Collis and Montgomery mention that “history is how to write, replete with examples of how technology has ruined companies and corporate strategies by how to write articles Istituto Marangoni Milano substituting alternative resources for those on which a sustainable corporate advantage had been built.” (Collis, Montgomery 237). Neelman learned from the Southwest airline model but knew in himself that he could improve the process. He understood that it was not just enough to just charge low priced fares since competitors could easily match on price. David Neeleman challenges the status quo in the experience of air travel and demonstrates his passion as an innovator by observing customer behavior, products/services, technologies and other air travel corporations. Neeleman spent a lot of time and energy discovering and write a speech essay Istituto testing ideas through a diverse network of individuals who were able to do the how to The Village School job well, while at the same time experimenting with fresh ideas. As stated in Innovator’s DNA, “interviews and observations revealed that innovative companies build the code for innovation right into the organizations’ people, process and guiding philosophies.” (Dyer, Gregersen and Christensen 170).

JetBlue’s strategy is to combine common sense with innovation and technology to “bring humanity back to air travel” ***cite*** through incorporating innovation and creativity into their core values. JetBlue adopts a route structure that is a hybrid between the “hub-and spoke” system used by most legacy carriers, and the “point-to-point” systems used by many discount airlines. JetBlue has utilized Drucker’s theory of fustest with the how to write Marangoni Paris mostest with a unique business model and by becoming the first “paperless” airline, substituting computer and information technology for everything from flight planning to aircraft maintenance to the sole use of e-tickets. Drucker explains, ”the last of these innovative strategies deliver what is ‘value’ to the customer rather than what is ‘product’ to manufacturer. It is actually only one step beyond the strategy of accepting the customer’s reality as part of the product and books on critical Sciences part of how to write a speech essay Paris what the customer buys and pays for.” (Drucker 395). David Neeleman believes JetBlue should focus on how to, stimulating demand in under-served markets with low fares because he understood that his company is in the service industry, which is only enabled by the highly productive use of employees, aircrafts and strategic competitive pricing. By doing this JetBlue will improve the passenger experience with technology and would use technology to increase employee and aircraft productivity beyond those achieved by competitors. The theory and how to essay Istituto Paris technology already have been tested and proven to be a competitive advantage as David Neeleman’s first airlines, Morris Air, became a pioneer in ticketless travel in 1993 and was acquired by low-fare leaders at the time Southwest Airlines for writing, $129 million. ***(unsure if this last part of the sentence regarding $129 million is.

**** To keep this competitive advantage, JetBlue has planned for the long term by buying out LiveTV in how to write a speech essay Istituto Paris 2002 for best University of Applied, $ 41 million from the company that supplied JetBlue with the cable television capabilities. This is why JetBlue chose the write essay Airbus A320 because it was larger, more reliable and paper Roedean fuel-efficient than most aircrafts. By operating just one model of aircraft at the time, JetBlue was allowed to write a speech essay increase cost savings by simplifying maintenance issues, reducing spare-parts-inventory requirements, lowering training costs and increasing scheduling efficiency. Utilizing the Airbus as a sole aircraft type, JetBlue was able to standardize its training and service processes around the aircraft and also gain flexibility in scheduling and capacity management. For example, at JetBlue each pilot was provided with a laptop computer, which possessed all the write essay Pomfret School flight plans that allow JetBlue pilots to perform pre-flight check themselves more efficiently. JetBlue began passenger flights in 2000, soon after becoming profitable the following year with a net income of $39 million and was profitable for the next three years until 2005. When the company reported a $20 million loss mainly due to the 52% increase in fuel price from the previous year, it resulted in how to Paris $167 million in methods writing Northfield increased operational cost. Through proper management, JetBlue initiated a “Return to Profitability” program that involved improving capacity management, revenue optimization and a speech Istituto cost reductions.

While suffering a loss in persuasive writing Roedean School the first quarter of write essay Paris 2006, the write fashion company was profitable for how to write a speech essay Istituto, the remainder of the year, reporting a full-year loss of just $1 million and writing articles Lord Wandsworth College carried that success all the Istituto way into best books Saxion Sciences 2009 where the company reported $58 million in net income despite a $76 million loss the year before. All that did was reaffirm JetBlue’s confidence in committing itself in the “JetBlue Experience.” Managers are agents of transformation who rely on knowledge for the humanities, social sciences, and technology to perform his or her task of Istituto managing people to be capable of best books University Sciences joint performance through common goals, values, and the right structure with proper training and development. By linking human resource practices to the company’s values and behaviors, JetBlue was able to ensure that it’s employees were productive, safe and customer-oriented. Aircraft utilization is also achieved through quick efficient turnarounds at write essay Marangoni Paris the gate averaging 35 minutes, while utilizing its aircrafts more efficiently than any other airline by keeping each plane in the air for an average of 13 hours a day and keeping the fleet productive by operating red-eye flights. This practice allows JetBlue to keep costs low by spreading its fixed cost over a great number of how to write flights and a speech essay Istituto Paris available-seat-miles. Writing Lord? Sustaining low operating costs enabled JetBlue to offer low rate fares to its customers, a quality that JetBlue prides itself in. JetBlue will be able to how to write essay Istituto Paris accomplish the goal of adding simplicity, technology, design, entertainment, and best on critical Saxion University friendly people through its utilization of their top management team’s experience, (Dave Garger, John Owens and Ann Rhoades) who have all worked with competitive companies during its rapid growth years. The experience of top managers allowed management to how to write essay Paris take qualities from other airlines and apply those lessons in building a better JetBlue. By taking the five core values as a guide ***(what are the five core values. How To A Expository School? )****, JetBlue will make sure that the right people with integrity are hired. Write A Speech Essay Marangoni? JetBlue strives for simplicity in their computer technology, but also pay attention to cultural fit because it plays into the company’s theory of the business, that happy employees are a great source for recruiting their friends from competing airlines.

JetBlue understands the importance of giving their consumers what they want and are able to continually adapt to the ever changing needs of their customers. JetBlue knows that by focusing on point-to point service to large metropolitan areas, it will be able to attract JetBlue’s target market that are, “fare-conscious travelers who might otherwise have used alternate forms of transportation or would not have traveled at all.” However, the persuasive Roedean company recognizes that high-quality service differentiates themselves from their competitors and how to write a speech essay Istituto Paris that was the key to bringing their customers back. However, JetBlue is increasingly courting a higher class of passengers who have the resources to pay a higher price for a business or first-class ticket, but appreciate a lower fare without sacrificing high-class customer service, especially when corporations are looking to reduce business travel due to tough economic conditions. Neeleman noted that one of the interesting things about the writing paper School airline industry is that virtually all numbers about operations are in the public domain that allows JetBlue to research the demand for air travel in different market and at different prices. JetBlue uses their own online customer survey so they can respond rapidly to customer feedback. JetBlue needs to maintain innovation by how to write Istituto continuing its strategy of using new airplanes, offering great personal service, creating a state of the art revenue management system and single class service with competitive prices lower than the competition. JetBlue has a clear feeling of Mount honesty, care and concern for a speech essay Istituto Marangoni Paris, customer satisfaction, not just corporate lip service to ”service”. There will always be customer dissatisfaction, despite the company’s best efforts, but one the how to a expository essay Pomfret greatest differences between JetBlue and other airlines was the former’s proactive approach to correcting any wrongs that happened on how to Marangoni, flights. How To Write A Expository School? By centralizing the transfer of how to a speech passengers during long journeys across the country, such structures allowed passenger to travel between numerous destinations without changing airlines.

Despite the advantage of a hub-and-spoke model, this kind of centralization proved challenging if weather, maintenance problems or air traffic delays interfere with schedules. There was a demand after 2001 for smaller regional routes expanded as many airlines cut longer routes as a way to reduce costs. As JetBlue continued to adapt its product to meet the School changing demands of it consumers, it decided to change its policy of a one model standard by adding the Embraer’s E190 to test and efficiently serve the potential medium sized market by offerings passengers a more comfortable flight than typical regional jets. In 2003 JetBlue demonstrated their ability to adapt their product by write Marangoni Paris playing a significant role in designing the write essay School interior of the E190 to how to essay Istituto Marangoni improve passenger’s comfort and increasing the range of choices available to JetBlue passengers by feeding customer to of essay Northfield Mount Hermon connecting A320 flights at focused cities. The synergy between the E190 and A320 enabled the A320 to feed into how to write Istituto E190 flights as well, resulting in higher loads and improved economics for JetBlue. JetBlue recorded a net income of $103.9 million and how to articles Istituto Milano the company achieved a record stock price at $30 per share in 2003. Transfers at focus cities (New York/JFK, Boston, Orlando, Fort Lauderdale and Long Beach) would improve the utilization of existing airport facilities, increase productivity and reduce downtime for airport crewmembers. The diversification of aircrafts causes changes in how to a speech essay Marangoni pilot compensation, which leads to a lot of unhappy/ highly influential employees who are looking for higher pay. How To Be Critical In Essay The Village School? Steven Predmore, Vice President and Chief Safety Officer, notes that once the write a speech essay Istituto Paris innovation of using non-skid flooring on the cargo bins of the E190 were used, it became a safety feature preventing baggage handlers from slipping on the floor. How To Writing The Village School? The issue was that loading procedures established with the A320 was to slide bags along the floor of the essay Marangoni Paris bins, which resulted in increased loading time and the chances of an employee harming themselves with back sprains. Fashion Istituto Milano? In addition, the E190 also required changes in behavior and expectation for JetBlue’s existing customer.

For example, overhead storage bins on the E190 were smaller than the A320, causing many passengers to be surprised and disappointed when asked to check their luggage at the gate. JetBlue is a speech Marangoni Paris, being asked to do too much in for a short period of time and the company’s human or technological resources are being stretched out too much, causing internal inconsistency that transform into be critical writing The Village School bigger, external issues with the company’s strategy. The company now has to tell their customers to how to write a speech Paris do two different things; which at the time they did not have the internal/communication infrastructure nor have the correct operations procedures in place to actually execute the complexity of the operations being run. Drucker states, “Innovative efforts that take the existing business out of best books on critical University Sciences its own field are rarely successful. Innovation had better not be “diversification”. “Whatever the benefits of how to Paris diversification, it does not mix with entrepreneurship and innovation” (Drucker 363). An existing business innovates where it has expertise, knowledge of the market or knowledge of technology. Anything new will predictively be met with trouble and therefore, one must build entrepreneurial management to match that business. In JetBlue’s case, they were growing too quickly for books on critical University Sciences, them to manage as demonstrated on the February 12, 2007 ice storm (Valentine’s Day Massacre) when JetBlue eventually cancelled 1,195 flights over a six day period due to the company’s cancellation policy, costing the company roughly $41 million. JetBlue’s development is how to write a speech Marangoni, based off the understanding of the conditions leading to the problems of February 2007 incident and taking initiatives. This was done through the IROP Integrity program that not only books on critical thinking Saxion University of Applied change the way JetBlue addresses disruptive events/ irregular operation (IROPs), but establishing a model for how to write a speech essay, large-scale change in the company and installing confidence among employees that can work together to solve the most challenging problems.

The IROP Integrity project was not intended to provide a static, permanent solution to Northfield Mount the problem of cancellation, communication, recovery from disruptions within the industry. How To A Speech Marangoni? However, the aviation industry was constantly changing and best books on critical thinking Saxion University Sciences the way Jetblue deals with IROPs would also need to evolve. The standardization of the cancellation desk effectively addressed many of the essay Istituto problems posed by IROPs such as communication overload, prompt notification of crews, and dedicated focus on process. Crewmembers had previously believed that technology limitations restricted them from efficiently dealing with IROPs. The company’s ability to adapt is what saved itself after incidences like in 2007 as JetBlue hired “the right person,” Russell Chew, in 2008 who brought in experienced managers from other airlines, particularly those with an expertise in be critical writing operations. The company began to change its focus from reacting to problems and overcoming them by how to Istituto Marangoni heroic efforts, preparing for disruptions and focusing on pre-event rather than post-event. JetBlue displays care for their customers as they have issued a Bill of Rights in 2010, promising to compensate customers for persuasive Wandsworth College, inconveniences within the company’s control. Diversification itself rarely works because it has to adopt policies that create, throughout the entire organization, the desire to how to a speech Istituto Paris innovate and the habits of entrepreneurship and innovation.

Through the IROP Integrity project, we now look at ways crew services could improve their processes, even with technology limitations. In fact 90% of IRO’s Integrity projects involved no technology improvements but processes, policies or training, all at relatively low cost. Many other small changes, such as adding groups to e-mail distribution, had been immediately implemented, but still other improvements have occurred simply as the result of people from different parts of the organization getting to know each other and writing Hermon understanding their responsibilities. The IROP Integrity model has become a JetBlue model for any large-scale change by Marangoni Paris bringing front-line crewmembers into the process of designing operation change and this is how JetBlue creates synergy. By building cross-departmental relationships through cross-functional/cross-level working teams and also building internal capabilities for project management and process improvement with (LEAN tools) to write fashion articles Marangoni identifying sources of waste and inefficiency. The problems require more study, such as evaluation technology, working with other parts of the company, or analyzing what other companies do. Write Istituto Marangoni Paris? By providing crew members and crew leaders the guidance, tools and how to write a expository essay School opportunity to write essay Paris “learn by writing articles Wandsworth doing,” it created a collaborative, supportive, and corporate sponsored program. The changes came in many forms in technology, communication, and process flow; some involve the physical layout of how to write a speech Istituto Marangoni Paris critical facilities such as the System Operation Center (SOC). The goal is to expand the “wisdom of crowds” philosophy, and tap all crewmember’s experiences to find solutions to the inconvenient problems as seen in writing The Village 2010 when the company installed a new reservation system, a major cross-function change that it accomplished using some of the tools it had mastered during IROP Integrity. How To Write Essay Paris? Companies tend to persuasive articles Lord Wandsworth College overestimate the value of very general resources in creating a competitive advantage in how to write a speech essay Istituto Marangoni Paris a new market. In JetBlue’s case there is too much expansion within the company that led to problems in human resources.

As Drucker states, “by and large, big companies have been successful as entrepreneurs only if they use their own people to build the venture. They have been successful only when they use people whom thy understand an who understand them, people whom they trust and who in turn know how to get tings done in the existing business; people, in other words, with whom one can work as partners.” (Drucker 363). JetBlue has experience most of its success through the understanding the write a expository School importance of well trained employees that fit with the company’s core values of safety, caring, integrity, fun, and passion. Unlike mission statements that could be seen as hot air, values represents the a speech essay Marangoni Paris bedrock for writing articles College, the development of human resource policies, practices and management style. JetBlue has talent in leveraging human resources by demonstrating quality care for how to a speech essay Istituto Marangoni Paris, their customers from one end to another and keeping the company union free. A great deal of this is accomplished through the company establishing its five core values that represent the characteristics of the company: Safety, Caring, Integrity, Fun, and Passion. JetBlue needs to continue to establish itself as a value-based company that is built on the principle to be extraordinary on the outside, as well as extraordinary on writing articles Lord Wandsworth College, the inside. A Speech? Hiring the best people and treating them exactly the way Jetblue expects their customers to be treated is essential to paper Roedean this goal of synergy throughout the whole company with fair compensation, benefits programs, accurate two-way communication, exquisite training, opportunities for career growth and a safe, enjoyable environment. JetBlue understands that above all, an airline is a bewildering array of teams, systems, and complex logistics.

By coming together across work groups, JetBlue crewmembers discover efficiencies, learn from each other, and develop a corporate culture of team cooperation and team support. By customizing pay employment benefits packages, JetBlue creates incentives for employees to perform well in the long run by working happy and efficiently or as Rhoades would say, “people don’t complain when they have choices.” In Corporate Strategy, Collis and Montgomery state, “Inefficiencies arise inside the corporate hierarchy because individuals do not receive all the write essay Marangoni Paris profit they generate. They therefore, do not have the incentive to maximize corporate profits, but rather to writing paper Roedean maximize their own welfare. As a result, levels of ability, effort and investment may be lower inside the corporation than in sole proprietorships.” (Collis, Montgomery 121). JetBlue utilizes the essay Paris strategy of symbolic actions to maintain internal consistency by leading by example. The symbolic actions have little impact, but sends a visible and powerful messages to the employees of the organization that a change is necessary in write order to commit similar mistakes like outgrowing its operation infrastructure to a point that it became unmanageable with very simplistic operating systems in essay Istituto Marangoni Paris place. As for the future, JetBlue remains one of the most responsive companies on Twitter and methods of essay Northfield Hermon Facebook. Some might say they need to be, given the amount of confusion and write a speech essay concern their customers face on a daily basis.

The reality is that air travel is unavoidably subject to delays, malfunctions and books Saxion University errors. So why would a company step into write a speech Marangoni Paris the fight, knowing it going to face a bit of persuasive Wandsworth College a firestorm? Since companies like JetBlue earn a tremendous amount of how to write Marangoni Paris customer satisfaction for being to step up and solve issues, they are able to help customers become more open and responsive to their marketing efforts. By leveraging social media to contain cost and differentiation, and leveraging an integrated customer service system to build a target marketing program that tailors messages to writing articles College customer, it enables JetBlue to increase their effectiveness. JetBlue will also start targeting business travelers because JetBlue is in a unique situation given the current economic times. As a discount provider, who also focuses on how to write Istituto Marangoni, customer service, JetBlue will be able to appeal to cost-sensitive business people that need to cut travel costs but don’t want to sacrifice comfort, convenience, and modernity. JetBlue should investigate opportunities to increase corporate travel partnerships because as Drucker states, “as the corporation moves toward a confederation or a syndicate, it will increasingly need a top management that is separate, powerful, and accountable. This top management’s responsibilities will cover the write Istituto entire organization’s direction, planning, strategy, values and principles; it’s structure, its relationship, its research, design and innovation.

Top management will have to take charge of the management of the two resources common to all units of the organization: key people and how to write essay Istituto Marangoni Paris money.” (Drucker 58). It is vital that JetBlue maintain balance in the three dimensions of a corporation as an economic and socially responsible organization. Kazemi, Colleen. “Can Marketers Do More With Social Media?” Yahoo! News. Yahoo!, 30 Aug.

0000. Web. 08 May 2013. Responsys. “Responsys Partners With JetBlue to Take Its Customer Experience to New Heights.” Yahoo! News. Yahoo!, 13 Jan. 0000. Web. How To Write A Expository School? 08 May 2013. Drucker, Peter Ferdinand, and Joseph A. How To A Speech Paris? Maciariello.

Management. Essay Pomfret? New York, NY: Collins, 2008. Print. Collis, David J., and Cynthia A. Montgomery. Corporate Strategy: A Resource-based Approach. Boston, MA: McGraw-Hill/Irwin, 2005. How To Essay Marangoni? Print.

Dyer, Jeff, Hal B. Gregersen, and Clayton M. Christensen. The Innovator’s DNA: Mastering the Five Skills of Disruptive Innovators. Methods Of Essay Writing Northfield Hermon? Boston, MA: Harvard Business, 2011. Print. Hoyt, David, Charles O’Reilly, Hayagreeva Rao, and Robert Sutton. ” Stanford Graduate School of write a speech Istituto Marangoni Business.” JetBlue Airways: A New Beginning (2010): 1-21. How To A Expository Pomfret School? Print. Huckman, Robert S., and Gary P. How To Write Essay Marangoni? Pisano, eds. “Harvard Business School.” JetBlue Airways: Managing Growth (2011): 1-10. Wandsworth? Print. Gittell, Jody H., and how to a speech Istituto Marangoni Charles O’Reilly. “Harvard Business School.” JetBlue Airways: Starting from Scratch (2001): 1-13. Print. Friesen, Marlene, and Elliott N. Of Essay Writing Northfield Mount Hermon? Weiss. “Darden Business Publishing.

University of Virginia.” The JetBlue Story (2004): 1-11. Print. George, Bill, and how to write a speech Matthew D. Breitfelder. “Harvard Business School.” David Neeleman: Flight Path of a Servant Leader (A) (2011): 1-10. Print. University/College: University of Chicago.

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24 unprofessional habits that could cost you a job. You may not realize it, but your bad habits could be costing you jobs. racorn/shutterstock. Finding a new job can be a nerve-racking experience. From crafting your ideal r©sum© to acing the a speech Marangoni interview, there are a lot of a expository Pomfret School opportunities to screw things up. To help you avoid letting bad habits shine through at the worst moments, we asked experts to highlight some of the least professional behavior you could demonstrate that will almost certainly cost you a job. A Speech Essay Marangoni! Here's what you could be doing that makes you look unprofessional in your job search: Your r©sum© is be critical in essay writing The Village your first contact with HR or recruiters, Rosalinda Oropeza Randall, an etiquette and civility expert and the author of essay Istituto Marangoni Paris Don't Burp in the Boardroom, tells Business Insider. And typos, grammar mistakes, and formatting issues will land it in the no pile within a few seconds. Lord! If your r©sum© is sloppy, they'll assume you are, too, she says. How To Write Marangoni Paris! Employers take note of candidates that are educated on the responsibilities of the job opening in question and on the company itself, Rosemary Haefner, chief human-resources officer for CareerBuilder, tells Business Insider. This demonstrates that you made the Saxion University decision to apply for the job after considering the facts, rather than out of a speech Paris desperation. Trying too hard to writing articles Lord garner attention.

If you want your r©sum© to stand out, for essay Marangoni Paris, instance, let it be because of its content and methods Northfield Mount Hermon, format, Randall says. Using colored paper, a multitude of fonts, or even including confetti with your r©sum© will attract attention, but not the right kind. A Speech Essay Istituto Marangoni Paris! As Lisa De Fazio, a healthy-lifestyle expert and registered dietitian, tells Business Insider, breakfast is the most important meal of the day. By the time you wake up you likely haven't eaten for 10 or 12 hours, which is where breakfast got its name €” it means breaking the fast, De Fazio says. When blood-sugar levels are low, she explains, it's much harder to focus and you're more likely to feel tired, irritable, and how to in essay writing The Village, impatient, all of which make it impossible to do your best during an Istituto Paris, interview. Never smoke anything before a job interview, says Vicky Oliver, author of 301 Smart Answers to of essay Tough Interview Questions. Your interviewer will smell it on you, she says. If she's a smoker, she may not mind, but most interviewers gave up the nicotine habit. Drinking before the interview is also a bad idea. While alcohol can help calm nerves, it does so by dulling the senses, Oliver says, and you run the write risk of not sounding intelligent.

Water shortage or not, if there's one occasion you really want to methods writing Hermon shower for, it's a job interview. Do you want people focusing on the musty odor that surrounds you or your brilliant words? Randall asks. Lack of effort in your appearance can be construed as potentially lacking effort in how to write a speech essay Istituto Paris, your work and work area. Istituto Milano! Frequent tardiness is a common bad habit, but do whatever you can to avoid showing up late to the interview. It will tell the hiring manager that you are irresponsible, aren't taking this process seriously, and don't respect their time. And this is not the first impression you want to make. Plan to arrive at write essay Istituto Marangoni, least 15 minutes early.

If you find yourself running way ahead of schedule, TopResume's career expert, Amanda Augustine, and writing Mount, Business Insider's director of talent, Stephanie Fogle, suggest killing time by ducking into a coffee shop or walking around the neighborhood. Why? Showing up too early isn't great, either. It can be frustrating for the hiring manager, as your early arrival could throw a curveball into their schedule. It's a good idea to arrive a little early to your interview, but be careful not to let boredom get the best of you . Texting while you wait will make you look as if you would rather be elsewhere, Oliver says. Most waiting areas have magazines, Randall says, and if you see a company brochure, even better. Write Istituto Marangoni Paris! Reading that will reflect your interest in the company. Oliver says it's a good idea to pack a small grooming kit for a quick touch-up before an interview. But rather than apply lipstick or brush your hair in the reception area, you should arrive a few minutes before the interview starts, duck into the restroom, and complete your final grooming before the interview. Your portfolio and write Pomfret School, copies of your r©sum© are all you need to bring to a speech Marangoni your interview €” everything else is superfluous.

Randall suggests leaving your latte or water bottle in the car and putting away your cell phone so you're free to shake hands. As they say, dress for how to in essay, the job you want, not the job you have. Sloppy clothes scream 'I don't care!' and are a surefire way to put off those around you, Randall says. And dressing too formally for an interview can tell an employer that you didn't research the company culture and you're not a fit. This is a terrible habit €” and it can be especially detrimental during a job search. Saying the wrong thing to the receptionist, for instance, can crush your chances of landing a job. Receptionists are often the how to a speech essay Marangoni first set of eyes and ears a company has, and what you say to them will probably make its way back to hiring managers. Of Essay! Continually asking the receptionist if she is sure that your interviewer knows you're waiting for her out in the lobby may convey your neuroses, Oliver says. And flip comments like Hey, beautiful, aren't the compliments you may think they are. While I'm not promoting a formal, 'How do you do?'-style greeting, you might consider stepping it up a bit when you're introducing yourself to the person who will be determining whether you get the job or not, Randall says. Write Essay Istituto Marangoni Paris! Leading with Hey, what's up? probably won't make the best first impression.

If you doubt your abilities or see only the worst possible outcome, your interviewer might pick up on that negative energy, Haefner says. How To Write A Expository Essay Pomfret School! Similarly, it's important not to how to write essay bad-mouth a former boss, coworker, or employee during any stage of the best on critical thinking Saxion University of Applied interview process, she says. Even if your former boss or organization is how to Istituto Marangoni known for in essay The Village, its problems, a job interview is no time to express your anger. Another bad attitude, arrogance, is often confused with confidence. Walk into the interview with a mix of write Istituto Marangoni confidence and humility, smile, and show some enthusiasm, Randall says.

Asking questions is an The Village School, important part of the interview process €” it shows you're engaged in the discussion and write a speech Istituto Marangoni, can help you determine if the job and write fashion articles Marangoni Milano, company are a fit for you. But while questions like, What might I expect in a typical day? and write Istituto Paris, How do you measure success? show you to be invested in how to write essay Pomfret, the opportunity, making certain requests before you even have the write a speech essay Istituto Marangoni job makes you look more high-maintenance. Randall suggests steering clear of queries like, Can I sit by a window? It helps with my hourly meditation. How To Fashion Articles! Naturally, the write Istituto Paris purpose of an interview is to impress the articles Lord College company with your talent and skills, Randall says. But be aware of how to a speech Istituto Marangoni Paris oversharing; they may learn more about how to you than they need to. To avoid oversharing, she suggests following a few simple rules: Keep it relevant. Essay Istituto! Leave your childhood out of it.

Don't insist on persuasive articles Lord College, special favors or accommodations. And don't use the term deal breaker. Instead, listen and how to a speech essay Istituto, give the interviewer an opportunity to ask questions. It's understandable to be nervous during an interview, but you want to make sure you give interviewers more to go on than one-word or rushed answers. Interviews, which generally involve a lot of write talking about how to write essay oneself, can be especially trying for methods of essay writing, shy people, and the unfortunate reality is how to a speech Paris that shyness is sometimes misconstrued as insecurity and best thinking University Sciences, even incompetence. How To A Speech Paris! In a previous Business Insider story, Harvard Business School professor Amy Cuddy suggested taking your time to answer a question, which shows that you're taking the write essay Pomfret other person seriously and conveys a sense of how to a speech essay Marangoni power. When someone asks you a question, she said, trust that they really want you to answer it thoughtfully.

So don't even be afraid to pause before you answer it. Reflect; don't jump right in. You may be really excited to be interviewing with your top choice for employer, but blurting out write fashion Istituto Marangoni, foul language is a surefire way to cut the how to Istituto interview short. Swearing demonstrates to others that you aren't able to calmly and thoughtfully deal with a situation, Randall says. Using foul words or questionable language is not only a bad habit, but in be critical in essay writing The Village, most places of business, it's still considered unprofessional and can even land you in Human Resources for write Istituto, a little chat, Randall says. It's rude to interrupt. When you do, it shows others that you don't have any respect, judgment, or patience, Randall says. While participation can earn you some brownie points, bad timing can wipe those points away. What you say in writing articles Lord College, an interview is as important as how you say it, and bad body language takes away from your words, Haefner says. How To A Speech Istituto Paris! In a recent CareerBuilder survey, employers said that some of the biggest body-language mistakes job seekers make include failing to make eye contact, failing to articles smile, and bad posture. Nervous habits like jingling your keys, shaking your leg, and scratching your head can also be construed as boredom, Randall says.

Interviews are highly stressful, even for those doing the interviewing, Oliver says. Write A Speech Istituto Paris! Through your body language, try to convey how delighted you are to be given the opportunity to compete for the amazing job. In a recent CareerBuilder survey, 69% of employers said that catching a candidate lying about something is an instant deal breaker, Haefner says. Lying or exaggerating during the methods Northfield Mount hiring process can destroy your chances of ever being hired with that employer, she says. And because of extensive background checks and references that come into play before an a speech essay Istituto Paris, offer is made, it's easier to be caught than you might think. Asking, How did I do? or Did I get the how to write job? projects eagerness that bridges on desperation and neediness. It's one thing to be excited about write Istituto Marangoni a job prospect, but you don't want to appear too hungry. What's more, these kinds of how to fashion articles Istituto questions are just plain awkward, as they put the interviewer on the spot. You'd be better off following up about feedback after you are or aren't offered the job.

Oliver says wishing the job interview to be over is the biggest mistake a candidate could make. Of course you want it to be over, but while you're there in front of the how to write a speech Istituto Marangoni Paris interviewer, you must work to stay mentally present, she says. Interviewers know when you are not there mentally. How To Write Istituto Marangoni Milano! Your distraction during an interview translates as either inadvertent rudeness (you just don't come off as all that interested in the job) €” or unfocused answers ( you're not really answering the questions asked). As Business Insider managing editor Jessica Liebman writes, one of the Istituto Marangoni Paris biggest mistakes you can make when competing for a new job is how to Pomfret School not saying thank you after an interview. How To Write Essay! Whether we spent 30 minutes meeting in the offices, we Skyped because you're abroad for your junior spring semester, or we did a quick first-round phone interview, you should always follow up later that day or the Marangoni Milano following day to say thanks and reiterate your interest, Liebman says. A few things happen when you don't send a thank-you email. Write Essay! The hiring manager assumes you don't want the job. They think you're disorganized and forgot about following up. And there is a much higher chance they'll forget about how to in essay The Village School you. SEE ALSO: 22 things that make you sound rude in a job interview.

DON'T MISS: 34 things you should remove from your r©sum© immediately. Recommended For You Powered by Sailthru. How To A Speech! 24 unprofessional habits that could cost you a job. Finding a new job can be a nerve-racking. Get the persuasive writing Lord Wandsworth College best of Business Insider delivered to your inbox every day.

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